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Which of the following statements regarding MACS is accurate?

MACS primarily targets operational efficiency over strategic goals

MACS integrates multiple functions to enhance overall service delivery

The statement that accurately describes MACS is that it integrates multiple functions to enhance overall service delivery. This characteristic is central to the purpose of Management Accounting and Control Systems (MACS), which are designed to bridge various departmental functions such as finance, operations, and human resources. By fostering integration, MACS enables organizations to optimize their processes, align objectives across different areas, and improve service delivery.

This integration is essential because it encourages a holistic approach to decision-making, ensuring that all departments work towards common goals. This not only promotes efficiency but also enhances the quality of output by allowing for better coordination between departments, leading to improved service delivery to customers.

In contrast, other options do not accurately reflect the main objectives of MACS. Operational efficiency is indeed important, but not at the expense of strategic goals. MACS is designed to balance both operational and strategic considerations. The avoidance of performance metrics would be counterproductive since tracking performance is crucial for assessing effectiveness and facilitating improvement. Furthermore, encouraging cross-functional collaboration is a foundational principle of MACS, as it fosters better communication and cooperation among departments, rather than discouraging it.

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MACS avoids performance metrics to reduce complexity

MACS discourages cross-functional collaboration

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